Help | Customer Services

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Help | Customer Services

 

What other services do you offer?

Our research service helps you to find a particular image and also assists you in finding images from our shareholders' archives.

Furthermore, our world-wide network of more than 400 experienced photo journalists is available for your special editorial or corporate assignments. We will facilitate the images according to your needs either via FTP, email or on photo DVD.

If you wish to purchase a picture you noticed in the media or in the epa webgate please contact us stating the image number if possible.

 

How do I contact the research service?

You can reach the research service by calling +49 69 244 321 866, or by sending an email. Our team is available Monday to Friday from 10:00 - 18:00 CET.

 

How do I book a photographer?

For editorial or corporate assignments, please contact us via email or call us at +49 69 244 321 866.

Please, provide us with as much information as possible so we are able to find the photographer who best suits your demands regarding location, date, time, and nature of your assignment.

Here you find selected photographer portfolios >

 

How much do you charge for a special assignment?

We are happy to discuss the pricing with you individually. Simply contact us via email or call us at +49 69 244 321 866.

 

What is the deadline for special assignments?

This largely depends on the volume, location, and availability of our photographers. We are willing to arrange special assignments even at short notice but ask you to contact us as well in advance as possible.

In order to organise an individual schedule for your request please contact us via email or call us at +49 69 244 321 866 and provide us with as much information as possible regarding location, date, time, and nature of your assignment.

 

Do you offer special assignments worldwide?

More than 400 experienced photographers are available world-wide for your editorial or corporate assignments.

 

What kind of special assignments do you offer?

The epa assignment service is available for special assignments covering sports, features or events according to your prerequisites.

 

How do you deliver images from special assignments?

We will facilitate the images according to your needs either via FTP, email or on photo DVD.

 

Do you offer corporate assignments?

Our world-wide network of more than 400 experienced photographers is available for editorial as well as for corporate assignments.

 

Do you offer editorial assignments?

Our world-wide network of more than 400 experienced photographers is available for corporate as well as for editorial assignments.

 

Can you provide a photographer to accompany a journalist to an interview or for a reportage?

You can also benefit from our world-wide network of more than 400 photographers if you are looking for a photographer to accompany your journalist to an interview.

Further details regarding our assignment service >

 

What details do you need for a special assignment?

Please provide us with as much information as possible regarding location, date, time, and nature of your assignment so we can schedule your request.

For details, please, contact us via email or call us at +49 69 244 321 866.

 

Do you offer features upon request?

epa’s world-wide network of more than 400 experienced photo journalists is available for your special editorial or corporate assignments. We will facilitate the images according to your needs either via FTP, email or on photo DVD.

Contact us via email or call us at +49 69 244 321 866 and provide us with as much information as possible so we are able to find the photographer who best suits your demands regarding location, date, time, and nature of your assignment.

Here you find selected photographer portfolios >

 

Where can I find portfolios of your photographers?

Here you find selected photographer portfolios >

 

How much do you charge for a special assignment?

We are happy to discuss the pricing with you individually. Simply contact us via email or call us at +49 69 244 321 866.

 

How do I find out if you cover a certain event?

You can contact us regarding coverage details via email or call us at +49 69 244 321 866 if you cannot find the necessary information on our website.

 

What are your office hours?

Our customer service and sales team is available Monday to Friday from 10:00 - 18:00 CET. Outside these office hours our Picturedesk is available for urgent requests.

Please see contacts for details.

 

How do I get assistance?

If you need assistance, please contact us via email or call us at +49 69 244 321 866.

 

Can you assist in finding a particular image?

Our research service helps you to find a particular image and also assists you in finding images from our shareholders' archives.

If you need assistance, please contact us via email or call us at +49 69 244 321 866.