Help | epa News Photo Service

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Help | epa News Photo Service

 

What is the epa news photo service?

The epa news photo service consists of two separate products:

  • epa service, a feed of current news photos including images newer than seven days.
  • epa archive containing images older than seven days.

The epa service is available via FTP, satellite, and the epa webgate. The majority of images of the epa archive is available through the epa webgate image database.

 

When does a service photo become an archive photo?

A service photo becomes an archive photo eight days after its transmission in the epa service.

 

How do I get access?

Here you can register online. We will get in contact with you as soon as possible. You can also call us at +49 69 244 321 866 or send us an email.

 

Can I get access to a certain category only?

You can also request access to certain galleries (e.g. Sports) or a specified number of galleries only.

Please contact us via email or call us at +49 69 244 321 866.

 

How many images does the epa archive contain?

Overall the epa archive contains over six million images dating back to 1997. Every day the epa archive grows by an average of 2,000 pictures - generated by a network of more than 400 photographers worldwide.

 

What are the rates for image usage?

The prices for the usage of our imagery differ depending on various parameters.

Please contact us for pricing via email or call us at +49 69 244 321 866.

 

Am I charged per download?

It depends on your subscription scheme. In case of doubt, please, contact us via email or call us at +49 69 244 321 866.

 

Are all epa images available in the epa webgate?

Not all epa images are available in the epa webgate. The following images are not available online:

  • some images which belong to an epa collection,
  • most images dating further back than 1997,
  • images that have not been digitised.

If you cannot find a particular image or if you need any assistance, please do not hesitate to contact our Customer Service Department. We can also assist you in finding images from our shareholders' archives.

You can reach our team via email or call us at +49 69 244 321 866.

 

How far back does the epa digital archive go?

The epa digital photo archive contains extensive picture coverage of major European events from the mid 90’s and images of international news, sports, entertainment, arts, and culture from 2003.

Overall the epa archive contains over six million images.

 

How do I find a particular image?

A great part of our archives and services are available online through the epa webgate. Enter one or more keywords or an image number in the free-text search field below the navigation panel.

When searching with multiple words you can use the following operators:

  • space between words
  • comma
  • + (plus sign)
  • "AND" between words

When searching with variables enter "OR" between words.

If you would like to restrict your search either enter a:

  • - (minus sign) directly in front of the word you would like to filter out
  • or enter "AND NOT" between words

Additionally, you can specify your search request by using the additional options listed on the left of the free-text search field.

 

If you cannot find a particular image or if you need any assistance, please do not hesitate to contact our Customer Service Department. We can also assist you in finding images from our shareholders' archives.

You can reach our team via email or call us at +49 69 244 321 866.

 

What do the particular search options stand for?

In order to specify your search request you can choose between these additional options:

  • Filter by date

    Search images taken on a specified date or in a specified period.

  • Filter by orientation

    Search images with either horizontal or vertical orientation only.

  • Filter by scene
    • Headshot

      The focus of the image is on a person's face.

    • Action

      The focus of the image is on an action.

    • Single

      The focus of the image is on one person.

    • Group

      The focus of the image is on a group of persons.

  • Filter by country

    Search images shot in a specified country.

You may choose one or several options for your search.

Click on 'apply filter' to start your search.

 

Do I have to fill in all fields for a search?

No, you can use one search option only or any combination of search parameters.

 

What does "auto-refresh results" mean?

After having made a search and looking for images coming in afterwards you can tick the box "auto-refresh results" and then click "apply filter". New images will then automatically be added while your session is open.

 

Can I customize the webgate display?

You can customize the epa webgate display by using the optional settings located below the main search bar.

This function allows you the following:

  • change the number of media displayed per page
  • whether the images are displayed with or without captions
  • change the image preview mode from active to inactive or vice-versa
  • jump to another page

The number of displayed rows depends on the width of your browser.

 

Do the images have the same resolution as seen online?

The images are only available online in a thumbnail and preview version. Once downloaded the images are available in full resolution.

 

How do I get assistance?

If you need assistance, please, contact us via email or call us at +49 69 244 321 866.

 

What is a lightbox?

The epa webgate allows you to collect your personal selection of images in lightboxes.

Just click "create lightbox". A new window opens and you can enter an individual name for your lightbox. In order to finally create the lighbox simply click "create".

You find all available personal lightboxes in the scrollbar below the main navigation panel.

 

How do I create a lightbox?

The epa webgate allows you to create lightboxes for your personal usage. Just click "create lightbox". A new window opens and you can enter an individual name for your lightbox. In order to finally create the lighbox simply click "create".

You find all available personal lightboxes in the scrollbar below the main navigation panel.

 

How do I retrieve the photos from my lightbox?

The epa webgate allows you to create lightboxes for your personal usage. You find all available personal lightboxes in the scrollbar below the main navigation panel.

 

How do I rename a lightbox?

You find all available personal lightboxes in the scrollbar below the main navigation panel. Choose the lightbox you want to modify. Click on "rename lightbox" next to the scrollbar. A new window opens and you can enter an new name for your lightbox. In order to finally save the new name simply click "rename".

 

What is a basket?

Images can be added to your basket if you are logged in to the epa webgate. Once you completed your search(es) you can review the images in your basket and create lightboxes. Depending on your account settings you can also directly download images from here or order the image.

 

What is an offer?

Offers are essentially packages of images. In order to see an offer's images, click its title.