Help | My Account

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Help | My Account

 

How do I open an account?

In order to open an account, please, fill out this registration form, email or call us at +49 69 244 321 866.

 

How do I change my password?

You can change your password online. Just login to your account then click on "my account" and then enter and confirm your new password. To save your changes click "save".

If you forgot your password open the login function, click on "forgot password?". A new window opens. Enter your user name and email address then click on "submit".

 

How do I change my email address?

You can change your email address online. Just login to your account then click on "my account". To save your changes click "save".

 

How do I unblock my account?

If you forgot your password open the login function, click on "forgot password?". A new window opens. Enter your user name and email address then click on "submit".

Your temporary password is automatically mailed to your email address. Once logged-in you have to change your password again.

 

How do I change my contact details?

You can change your contact details online. Just login to your account then click on "my account". To save your changes click "save".

 

How do I download images?

You can directly download images by clicking on the icon below the image. In case your account does not allow direct downloads click on "Order now" below the main navigation bar. Then enter your email address and we will send you at short notice the download link of the zip file(s) or the zipped image(s).

 

Where can I get assistance?

If you need assistance, please, contact us via email or call us at +49 69 244 321 866.

 

How do I close my account?

If you wish to close your account, please, contact us via email or call us at +49 69 244 321 866.